Training

• Can I apply Waxperts After-Wax Oil to the face?

  No. The After-Wax Oil is too heavy for use after facial waxing. Natural oils are produced on everyone’s face throughout the day. These natural oils mixed with a heavy oil will soak directly down into the freshly waxed follicles and cause folliculitis. What should I use? The water based Waxperts ...

• Can I heat up my wax in a microwave?

  No. We do not recommend heating your Waxperts professional wax in a microwave. This is very dangerous and could lead to burning yourself or your client.

• Can I use Waxperts Strip Wax on the face?

  No. Strip wax is too adhesive and does not have a barrier like pre wax oil underneath to protect the skin. This could lead to skin lifting, bruising and breaking hair. Body areas like legs and arms have much tougher skin and can handle strip wax without any issues, but face and bikini are too del...

• Do I need to use the Waxperts Pre-Wax Oil with the hot wax?

  Yes. The Waxperts Pre-Wax Oil is essential in ALL hot wax treatments to create a barrier between the client’s skin and wax. The wax will then only grip to the hair and not the skin. This makes the treatment much more comfortable for the client by protecting and soothing the skin throughout the tr...

• Do I need to use the Waxperts Pre-Wax Oil with the strip wax?

  No. Waxperts Strip Wax will not adhere to the hair being waxed if there is an oily residue on the skin. That is why we always tissue off any cleanser residue at the beginning of a strip wax treatment.

• How long should I recommend between waxing treatments?

  Each client will be different. Their re-booking time will depend on their hair type, regrowth pattern and lifestyle. The majority of clients mainly wax underarms/face every 2-3 weeks and legs/bikini/back/chest every 4-6 weeks.

• My client has an ingrown hair, how can I help?

  Clients should gently exfoliate regularly and use the Waxperts Wonder Pads daily 24 hours after their wax appointment. It is best to keep skin conditioned and prevent any ingrown hairs from appearing. Clients who have had poor treatments previously will take time to get their skin back to a good...

• Should I use a disposable wooden spatula or metal spatula?

  A disposable wooden spatula for our ‘no double dipping’ method and both ends of the spatula can be used so no wastage.  Metal spatulas are risky because they maintain the heat of the wax you are applying within the metal.

• What aftercare advice should I give?

  After care advice should be tailored to the client you are treating, taking into account the treatment they have had, their skin afterwards, their lifestyle, their homecare routine, etc. General Aftercare Waxing Advice should look like: The “No No’s”: Avoid any heat for 24hours (showers, baths...

• What Make-Up is safe to apply after facial waxing?

  A medicated mineral concealer or Sterex Apres cosmetic cream.

• What number or dial should I set my wax heater to?

  We will never recommend a certain dial or number to set your wax heater to. All wax heaters can differ slightly and fluctuate with how they heat/melt and how they maintain temperature. Here’s why: The treatment room environment: Is your treatment room hot/cold? Is it winter or summer time? Does ...

• What wax heater should I use?

  Waxperts Hot Wax: 1 litre size wax heater. Any smaller size heater can be too hot for our lower temperature wax range. The heat generated in those smaller 500ml heaters can get the hot or strip wax quite hot very quickly because of its small capacity, which can lead to added risk in your treatmen...

• What wax should I buy?

  Waxperts wax have four different wax ranges, which all serve a different purpose. The Waxperts Original range is great if you are new to Waxperts it is great for all skin and hair types. The Waxperts Rosie Pearl range is great for the regular clientele, clients that have thinner lighter hair gro...

• Why do you recommend “No Double Dipping”?

  To keep your wax uncontaminated and safe for use on your clients. Your clients deserve the best possible treatment, which means using a great product range, a fabulous technique, and the best in hygiene. ‘No Double Dipping ‘ensures that there will be zero risk of bacteria being transferred from y...

• Why has my hot wax turned grainy/lumpy?

  The wax has been overheated/overcooked. Waxperts Wax is a premium wax range with premium ingredients. By melting your wax at a high temperature, you are effectively ‘cooking’ and overheating your wax and most likely burning it. The polymers and resins in Waxperts Hot Wax will separate when ‘over...

• Why is my Waxperts strip wax sticking to my client’s skin?

  This can happen for several reasons: Applying the wax too thick. Remember Waxperts strip wax should be applied super thin. You are applying wax to too many areas, which is allowing time for your wax to set into the client’s skin. Try to apply, remove, apply, remove. This will make the wax glide ...

• Why should I do Waxperts training?

  Waxperts training is great for anyone looking to upskill or begin their waxing career. Waxperts unique technique will allow you to give a pain free treatment whilst looking after the skin. It will also ensure you are getting the most from the range with no product wastage. Our aim with all train...